All paddles have a Limited 12-month structural warranty against manufacturer defects and workmanship of the paddle.  

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• 12-month limited warranty on core materials, deformation and delamination.

• Registration is required to be eligible for the warranty.

• Warranty is non-transferable and only valid to the original purchaser.

• Proof of purchase is required (bank & credit card statements can be used).

• All paddles are inspected by our independent distribution contractor prior to shipping to customers.  Any reported factory defects on arrival must be presented to Halcyon with photographic evidence prior to use - in line with the return policy (including handle plastic wrap still on handle).

• HALCYON may exercise the right to judge and determine whether a paddle is covered by our warranty and whether to replace it.

• Warranty does not apply to replacement paddles. 

• If approved under warranty, we will aim to issue a replacement within 10 business days from arrival at our inspection facility.

• Paddles purchased from authorized retail partners must have receipt and proof of purchase with purchase date. 

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What is not covered by the warranty? 

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• Normal wear and tear, abuse and negligence. This includes the grip and edge guard and face and core materials.​​

• Use of paddle in temperatures below 40F or 5oC.

• Any modifications made to the paddle after purchasing.

• Fading of graphics and wear and tear of face materials.

• Hitting other objects (other than the pickleball) such as the ground or other paddles or tennis balls. 

• Rattling that does not impact performance.

• Used in commercial applications or rentals.

• Paddles sold as demos and second grade blemished paddles.

• Not being the original purchaser.

• Buying from a non-authorized HALCYON dealer.

• Paddles won as prizes or in give-aways.

• Paddles purchased outside of HALCYON Website, with no proof of purchase from authorized retail partner.